About
At Smoky Mountain Rods & Customs our main focus is on people and their projects! Our shop was born out of a passion for building custom cars that you can be proud to show, or go drive around and enjoy. We strive to put our customers first and ensure they are satisfied with our work and overall experience. Our team specializes in Custom Sheet Metal Fabrication, 3d Design, Assembly, Wiring, Exhaust and Chassis. We are blessed to be able to do what we love, and it shows in our work. If your ever in the area or wanting to stop by give us a call (865) 410-3260. We are located in the heart of Knoxville, just minutes from downtown.
Shop Rates
Fabrication $115 per hour
Mechanical $115 per hour
Final Assembly $115 per hour
3d Scanning/Design Services $150 per hour
Billing
We bill based off time, materials, and parts.
You are welcome to provide your own parts or let us help you choose the appropriate parts needed for your project.
We bill weekly, with the expectation that invoices will be paid upon receipt.
Late payments WILL delay labor and are subject to late fees
We accept cash, check, apple pay, wire transfer, or credit card.
Credit card payments are subject to an additional 3.5% of invoice
All invoices must be paid in full before picking up your project.
Unlike some shops, we do our best to prioritize your project. If you keep a positive balance on your build, we keep knocking things off the list! It’s that easy!
Estimates:
We do provide parts estimates if needed, but we do not give labor estimates due to the nature of custom work.
Part estimates do not include labor or shipping and handling.
Estimates are not a guarantee and can be subject to change.
How we roll:
No vehicle or product will leave the premises until full payment has been received.
Deposits are non-refundable.
Vehicles will have at least 500 miles of test drive time before customer pickup.
Customers must have their vehicle insured before any test drive time.
A storage fee and late fees will be charged if your project is inactive due to non-payment.
We will not tolerate rude or aggressive behavior towards employees.
Warranty Disclaimer:
At Smoky Mountain Rod and Customs (SMRC) we stand behind the work we do. If any issues arise from the work performed by SMRC please notify us immediately so we can get the issue sorted out. SMRC warranties our work for 90 days. Labor warranties will be void if any shop or individual outside of SMRC diagnoses, repairs, or modifies work performed by SMRC. SMRC is not responsible for component failures or faulty parts. Part failures are subject to normal shop rates for diagnosis and replacement.